First of all, please allow me to set the stage.
My wife and I used to travel a great deal, both for business and for pleasure. In the last few years, she has developed several health issues which make travel very difficult for her, and I lost a major source of income, and we have become the typical older retired couple on a fixed income. Due to weakness and balance problems, my wife must walk using a cane, or a walker for longer distances.
We have also become caregivers for a disabled daughter with three children whose husband left her, so, when the opportunity for a couple of days on the coast presented itself, we were, as they say, cautiously optimistic that we could go and enjoy a mini-vacation.
We used to stay at Best Western facilities almost exclusively, since we had a dog and most Best Western motels are pet friendly. We have had several reasons to travel in the last couple of years, including two funerals, and had accumulated several points on their rewards program and a free night voucher which had to be redeemed by June 30th.
We were teetering on the edge when a small cash windfall tipped us over the edge, and we headed for the Best Western Grand Marina Shoreline Motel in Corpus Christi.
MOTEL OR GREYHOUND BUS STATION?
While the building was a bit imposing at a distance, driving up to the entrance reminded me of some Greyhound bus stations I had known back in my younger days. However, there are 15-minute parking spaces for checking in and unloading. Once checked in, this did allow me to get my wife inside while I parked the car.
They do have covered parking. It's a bit tight in spots if you have a larger vehicle, but not bad, except for the sudden drop off as you pull away from the entrance of the motel. One note on the parking, by the way, I noticed that in the morning, portions of the tiled walkway seemed to be a bit slick...possibly from dew or spray.
PEOPLE ARE NICE
The lobby, and the people were nice, and there is a great wood carving of a Dutch sailing ship near the elevators. If you have a lot of luggage, or a large party, the elevators can be a bit cramped. When my wife and I got into one with a luggage cart, we barely had room to turn around, and my wife opted to stand with her back to the door just because it would have been too hard for her to adjust her position.
A note on the elevators: One had a tendency to close the door almost immediately after opening. It did not retract very quickly either, and I did get a small bruise on my arm from the door. By the time that happened, however, I was so mad that I did not notice it until later. That was after the events of the first night...see below. I took quite a jolt from the door, but I work out and am in pretty good shape for a 68-year-old. My wife, on the other hand, could easily have been knocked off balance by the door, and there's no telling when it comes to small children.
Our room was on the eighth floor with a magnificent view of the bay and the marina. I must admit that the view was worth going to see, and we considered ourselves lucky to be there and were happy we had come....until....
TV CHANNEL GUIDES AND ATM'S
The first small glitch came when I went down to the lobby to get some cash. They did not have an ATM and I either would have had to get the car out and drive, or walk in 90+ degree heat, which I do not handle well at the moment as I am receiving hormone treatment for prostate cancer. I had wanted the money so that I would have a tip for the server when my wife and I went to the 11th floor Sky View or whatever it's called for our "free" drink.
Since they did not have an ATM and I had not thought to get cash (my bad, as they say) I told my wife that I would get my free drink and then order one and pay for it so that I could tip the server.
The bar on the 11th floor does not open until 5 PM, fine with us, so we decided just to watch some TV and rest from the trip. I could not find a TV channel guide in the room, so I called the front desk to ask if I could get one. I was informed that if there was not one in the room, they could not get me one. Seriously people! A classy joint like that doesn't have extra TV channel guide available?
THE BUSINESS CENTER
By the way, you would think that such a "grand" establishment would have a business center to die for, but not so. There is one computer on a desk in the lobby. It does have a printer, but you may have to wait in line to use it.
MICHAEL IS GREAT. THE "FREE" DRINK? NOT SO GREAT.
Anyway, around 6 PM we went to the 11th floor bar. Again, a spectacular view, and I cannot say enough good things about Michael, the host/bartender/server. He was very friendly and helpful to us and everyone else there, and gave us a lot of good information about the area.
However, your one "free" drink per person per night, has its pitfalls. First of all, if you are a beer drinker like me, don't expect to get a good beer for free. After I choked down a rather disgusting thing called "Shiner" something or other, I ordered, and paid for, a Corona. I'm not an expert on beer, but I have been drinking beer since I was twenty-one, nearly half a century. I have lived in Germany for six years and drank many German beers, Dutch beers, and even English beers, and I have to say I will probably never try another Shiner, just as I will never try another Starbucks "coffee"...which tastes an awful lot like what I used to get from the mess hall at 2 AM when I was the Duty NCO.
Once you get past your free drink, prices are going to be fairly hefty, so, if you're on a budget, stop by a package store and buy your own...it's much cheaper.
My wife, who seldom drinks alcohol, decided to try a mixed drink but almost gave up because of all the things that are NOT available for the "free" drink. She and Michael eventually negotiated something innocuous and we concentrated on just enjoying the view...which would have been better with clean windows, but let's not quibble.
On our second night, by the way, I skipped the "free" drinks and just bought us a couple of drinks and had some really tasty pulled pork sliders and my wife had some wings....which she said were okay, but about the same as you could get anywhere else.
We were still happy to be there and, after spending a lot of time just soaking in the view, we went to bed.
FIRST NIGHT: BRING YOUR EARPLUGS
The beds were comfortable, the AC was efficient and we drifted off to the land of nod...until about 10:30 PM when we suddenly were awakened by some very loud, and very bad, music. Not sure where it was coming from at first, I finally was able to figure out that it was coming from one of a collection of bars about a block away. Apparently, one of the bars had some sort of outside facility and played music out there.
I assumed that the noise would abate eventually, but it kept going and we finally called the desk around midnight to ask if there was anything they could do. They told us that the police had been called and seemed to be as upset as we were that this was happening.
As it turned out, we later learned that this noise is an ongoing problem at this hotel and several people have complained about it. Check other sites such as
TripAdvisor.com. We had not brought our computers to cut down on the weight of our luggage, but my wife found several complaints on her smart phone.
Despite the police having been called, the noise continued unabated until nearly 2 AM. By then, I was so angry and frustrated at the situation that I could not fall asleep until after 3 AM. On th first night of my vacation at the Best Western Grand Marina Shoreline Hotel in Corpus Christi, Texas, I got about three hours sleep.
We only could stay one full day, so that kind of shot my tourist mood all to hell.
The next morning, I learned from a hotel staff member that the Corpus Christi police had showed up but sat around and did nothing, apparently because their "noise meter" was broken...and I guess because their ears didn't work either.
Breakfast is served on the 11th floor (other side from the bar). Again, a great view, but the food is nothing to write home about. There's plenty of it, and plenty of selections, but I got just as good in army mess halls. The eggs are powdered, by the way, so, if you like eggs that look and taste like eggs, skip 'em.
On the morning of our departure, even though watching our budget, we skipped the free (unappealing) breakfast and stopped at the Radisson over at Corpus Christi Beach near the Lexington (I'm from Pensacola and had to see the Lady Lex one more time), and had a great breakfast in their dining room.
By the way, we have stayed at that Radisson before and really enjoyed it, but they did not allow pets, and that is when we started staying at Best Westerns. Not an issue any more as we had to put the old girl down last year at 17 1/2 years of age.
Quite frankly, I must say that I cannot remember a stay I enjoyed less than the one at the Best Western Grand Marina Shoreline Motel in Corpus Christi. However, it gets worse.
MY RECEIPT PLEASE...OH NO CHARGE...THANK YOU....NOT
On checking out, I knew that, even though I had used bonus points and free night voucher, I still had a small balance of $70+ to pay. When I went to check out, the young lady at the desk said that there was no charge.
Since La Quinta in Pensacola had given me a free night for some problems about a year previously, I assumed she was telling me that the Best Western Grand Marina was cutting me some slack for the bad experience I had...well...experienced!
WRONG!
Shortly after I got home, I was checking my bank statement and saw a charge for $70+ dollars to the Best Western Grand Marina. I tried to send emails to email addresses on their website and listed on other review sites, but all my emails came back as being undeliverable. Finally, I received an email from Mz. Hernandez, the Front Office Manager in which she explained the amount I was charged but did not address the fact that I had been told that I was not going to be charged. She concluded with "I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience"...
In other words, I know you got burned last time, in the same way many others have, so come back and let us do it again.
Sorry, I'm not a gambling man.
By the way, if YOU are looking for a working email address for the Best Western Grand Marina Shoreline in Corpus Christi, you might try evelyn@marinagrandhotel.com.
I hope this rather long, and personal, review of the Best Western Grand Marina Shoreline Motel in Corpus Christi, Texas has been of help.
